At New Dawn Cleaning Services Essex Limited, we are committed to protecting your privacy whenever you visit our website. Let’s try to explain in brief how we handle your personal information.

What personal data we collect and how we use them

The information collected and stored on this website, including cookies, will be of any or all of the following:

  • Your visits and how you interact with our website.
  • Any information you provide by virtue of subscription or registering for our services.
  • Any information you provide for business purposes; these include but not limited to quotes, reviews and analysis.
  • Contact details submitted in the course of downloading from our website.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Form Submissions

Any personal data submitted on this website could be used for the purposes specified in this privacy policy or in any relevant parts of the website.

Our lawful bases for processing your personal data are:

  • contract (e.g. for the purposes of providing a quote or requested information in order to do business with you) or
  • consent (e.g. you provide your contact details in order to request information from us).

In addition to the uses already identified, we may use your personal information to:

  • Improve your browsing experience by personalising the website.
  • Send marketing communications, if you have chosen to receive them.
  • Provide other companies with statistical information about our users; however, this information will not be used to identify an individual user.

We will not provide any personal information to a third party unless you have given your permission.

Cookies

A cookie is a text file sent by a web server to a web browser and stored in the browser. The file is then sent back to the server each time the browser requests a page from the server. This enables the webserver to identify and track the web browser.

We may send a cookie which may be stored by your browser on your computer’s hard drive. The information we obtain from the cookie could be used to improve the website’s usability and for marketing purposes. We may also use that information to recognise your computer when you visit our website and to personalise our website for you.

Browsers usually will allow you to refuse cookies but this could have a negative impact on the usability of many websites.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Some of the services we use such as Google Analytics, set cookies to allow us to gather anonymous data about your usage of our website.

Website Visits

We may collect information about your visits to our website such as IP address, location, browser type, referral source, length of visit and number of page views. This information may be used to improve our website’s usability and for general marketing purposes. This data is not personally identifiable.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Information that we collect may be stored and processed by third-party data processing companies to enable us to provide you with a suitable service. We only deal with reputable data processors and we are confident that your data is stored securely in accordance with data protection best practice.

If you are in the European Union, information which you provide may be transferred to and processed in countries which do not have data protection laws equivalent to those in force in the European Union. When you provide personal information, you expressly agree to such transfers.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Additional information

How we protect your data

We will take reasonable precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

We will store all the personal information you provide on our secure servers or on third party secure servers. All electronic transactions you make to or receive from us will be encrypted.

Amendments

We may occasionally update this privacy policy by posting a new version on our website. It is in your interest to check this page regularly to ensure you are comfortable with any changes we may have made.

Other Disclosures

In addition to disclosures already discussed we may need to disclose the following information:

  • Where a country’s legal system requires us to disclose your personal information.
  • In connection with any legal proceedings or prospective legal proceedings.
  • In order to establish, exercise or defend our legal rights. (including providing information to others for the purposes of fraud prevention and reducing credit risk)
  • Except as provided in this privacy policy, we will not provide your information to third parties

Contact Us

Feel free to reach out to us if you need any more information. Send us an email at admin@newdawncleanservices.com